12Play Review


12Play is a platform that has emerged as one of the biggest names in the online gambling scene in Malaysia. Providing a user-friendly experience and a large range of exciting features, 12Play has managed to build a strong reputation by providing world-class gambling services to its punters. But how do you know which is the right online casino for you?

This is where Tipsportal comes in. It’s an all-in-one sports betting hub that does more than provide you with news and online sports betting tips. Here, you can read thorough reviews and find safe and legal sports betting sites in Malaysia with us. 

The ensuing article will introduce you to 12Play, a famous online and sports betting website in Malaysia and Singapore. All features and operations will be reviewed in full detail to provide you with the whole picture before making a decision.

Licensing and Security

12Play is a licensed and regulated online sports betting platform, and it operates with approval from PAGCOR and the Curacao Gaming Control Board. The licensing implies that the platform meets required standards and numerous regulations that include those meant to protect customers, responsible gambling, and rules on how to prevent money laundering. 

Undoubtedly, people can feel safe when placing their bets on their favorite sports, with football included, because 12Play is a prestigious, legal, and reliable platform with a clear focus on customer safety and security.

Bonuses and Promotions

12Play Sportsbook offers an extensive selection of bonuses and promotions to spice up your betting action. If you are a new player, you can receive a 150% sports and esports welcome bonus to properly welcome you to the platform. To further encourage you, there is an extra daily first deposit bonus of 15% and an unlimited daily deposit bonus of 10%. 

If you enjoy live casino games, you can receive a daily cash rebate of up to 1%. The good news continues for both sports and esports fans, as they too can benefit from a daily cash rebate of up to 1%. And to top it all off, 12Play even throws you a birthday bonus of up to 35,888 THB to celebrate your special day.

12Play: Game Library

12Play Casino is one of the most preferred gambling websites for Malaysians due to its huge collection of online casino games. There are over 250 options suitable for any taste, from live dealer games to slots, baccarat, roulette, blackjack, poker, and more. 

The casino works with top software providers such as Evolution Gaming, Red Tiger, Pragmatic Play, and Playtech to deliver an excellent user experience. In addition, 12Play offers sports betting, esports, and arcade games.


It’s worth mentioning that 12Play is not a regular sports betting site but a service that connects you to three different sportsbooks: Saba Sports, CMD368, and M8Bet. More than that, these sportsbooks offer a wide selection of sports to bet on, and soccer appears to be the most common choice regardless of the bookmaker. 

Some other popular sports include basketball, but you can also bet on eSports, cricket, and many more. If the odds offered by one of the sportsbooks are not favorable, you can easily check the other two. 

As for the odds, the website 12Play offers them in many formats, including Malaysian, Chinese, Indonesian, American, and decimal odds. Lastly, the limits for betting depend on the sportsbook and sometimes on the specific sport or event, but the minimum bet is around MYR2.

Live Dealer Games

If you want to get the full casino vibe through your screen, 12Play’s live games section is a perfect option for you! Anywhere between 10 and 15 live dealer games that allow you to feel all the excitement right from your living room! Besides, there is no minimum stake in live dealer games.

The most thrilling part was that live dealer games are developed by world-class developers! All of the games are powered by Evolution Gaming, Playtech, Pragmatic Play, Ezugi, Asia Gaming, and SA Gaming. Sweating it out against other players or showing your skills at outmaneuvering the casino’s AI, the choice is yours! You will be able to play classic games like roulette, blackjack, baccarat, and poker, or go deeper into alternatives!

Online Slots

When it comes to online casinos, slots are probably the most popular choice for the majority of players, and 12Play Casino is no exception. They have over 300 slots to choose from, including classic and modern ones, ensuring there’s something to suit every player’s preferences. 

If you have a soft spot for old-school slots, you can go for the timeless classics with 3 to 5 reels, simple paytables, and cherries and lemons as the symbols. If you prefer something more modern, you can try those with bonus rounds, HD graphics, and complex pay lines. 

Moreover, if you have never played slots before, there is a free version of the slot to familiarize yourself with the game mechanics without the need to deposit money. What is more, from time to time, some of the slots boast progressive jackpots, meaning that with a healthy dose of luck, you can hit it big!

VIP Club

The 12Play VIP Club is a seven-tier system that anyone can sign up for, but VIP status is determined by deposit volume. All seven levels, including Normal, Bronze, Silver, Jade, Gold, Platinum, Diamond, and the exclusive Signature level. 

Rank up and take advantage of exciting benefits like special birthday bonuses and unlimited cash rebates in live casino games, sports betting, esports, and slots. The system also offers a 10% boost both on winnings and rebates on 4D lottery games, bonus rewards for level upgrades, prioritized deposit and withdrawal processing, and even credit transfers between accounts.

Banking Options

12Play Casino provides you with a few instant deposit methods. The depositing options are the following: EeziePay; PayTrust; Help2Pay; and Cryptocurrency. Requesting to take out your winnings is also simple and safe. 12Play always makes sure that you receive your money in due time, and for your convenience, you will use, for withdrawal, the same method that you picked for deposit. 

The transaction options are the following: EeziePay, PayTrust, Help2Pay, Local Bank Transfer, and Cryptocurrency. 

Ultimately, 12Play Casino uses a variety of currencies, including MYR and SGD, as well as USDT, BTC, BUSD, and ETH. If you need more information about the currencies that can be used, you can contact customer support.

Mobile Version

In Malaysia and the rest of the Asian countries, the 12Play betting app is specifically designed for Android phone users. Unfortunately, iPhone users are left out for now. 

12Play mobile apps have been developed with the user experience in mind. All functions and betting options available on their desktop sportsbook are now neatly packed into their mobile app. 

You can place bets before a game and during live play on a large variety of sports. Access your account, see bonuses, deposit and withdraw funds, and contact customer service all through the app. Push notifications are sent to your device regarding live events and updated odds. Overall, the 12Play mobile apps offer a convenient and streamlined way to access everything you need for sports betting right from your phone.

Customer Support Staff

12Play is among the few bookmakers to offer numerous ways for their customers to get in touch with their customer support team. Moreover, all consultations are available both in English and Chinese. 

For those who require immediate assistance, the bookmaker has included a 24/7 live chat. The service is available on the bookie’s website from your PC or the mobile app. You can reach them directly and discuss any matters related to 12Play. Also, you can send an inquiry straight to their email: 12support@12play.com.

For those who prefer to get in touch via popular messaging apps, you can also do that. You can call 12Play on Skype, WeChat, or Telegram. So whether you have questions regarding bet types, need help with the bookie’s casino games, or require explanations about any aspect of gameplay or game rules, 12Play is here to listen and assist.

The Verdict 

Yes, it is safe to use 12Play. As a licensed and regulated online sportsbook, 12Play ensures a safe and reliable betting environment. The sportsbook values the privacy of its customers’ data as well as providing tools for customers to promote responsible gambling. In this way, while there is an inherent risk to online sports betting, 12Play has taken steps to minimize these risks.

Frequently Asked Questions (FAQs)

Is 12Play a safe and legit sports betting site and online casino?

Yes, as a licensed online casino platform with certificates from PAGCOR and the Curacao Gaming Control Board in place, 12Play is a reputable and trusted website. This means that they are safe for customers and gamers in terms of regulations as well as game protection systems that are uniform across all sites.

What kind of bonuses and promotions does 12Play offer?

There are many bonuses and promotions that 12Play offers for new players and existing ones. This includes a 150% welcome bonus for new players, daily deposit bonuses, cash rebates for live casino games, sports betting, esports, and even birthday bonuses.

Does 12Play have a mobile app?

Yes, 12Play has a dedicated application, but for Android users only. As of now, a mobile app for iOS is not yet available. This app allows you to place live bets, manage your account, make deposits and withdrawals, and contact customer support. 

How can I reach out to the 12Play customer support staff? 

The customer support works in English and Chinese. Thus, you can contact the system customer support at 12Play by using any of these languages through their live chat on their mobile app and website. Alternatively, you can contact them through the following channels: email, Skype, WeChat, and Telegram.

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